Offered by Celonis
The State of Oklahoma found its blind spots the exhausting approach. In April 2023, a legislative report revealed its businesses had spent $3 billion with out correct oversight. Janet Morrow, Director of Oklahoma’s Threat, Evaluation and Compliance Division, set out to monitor hundreds of month-to-month transactions throughout dozens of disconnected techniques.
The Sooner State grew to become the first U.S. state to apply course of intelligence (PI) know-how for procurement oversight. The transformation, Morrow says, was speedy. Actual-time monitoring changed multi-year audit cycles. The platform from market-leader Celonis shortly recognized greater than $10 million of inappropriate spending. And the oversight workforce was ready to redeploy workers from 13 to 5 members whereas dramatically growing effectiveness.
“Course of for Progress”: A worldwide motion
Oklahoma’s pioneering success utilizing highly effective new course of know-how spotlights an rising world development. Morrow was amongst greater than 3,000 leaders gathered at Celosphere, Celonis’s current annual convention, to discover how AI, powered with enterprise context by PI, can ship industrial returns in addition to environmental and monetary advantages worldwide.
The imaginative and prescient: course of intelligence as a basis for public and social progress.
The motion sees the mixture of AI and PI like Oklahoma’s as a strong approach to assist governments and different organizations ship very important companies extra cheaply, with improved choices and better-informed insurance policies. From procurement to juvenile justice to healthcare and setting, scores of organizations are now getting a primary have a look at the famously byzantine, opaque approach issues get achieved.
For veteran monetary chief Aubrey Vaughan — now Vice President of Technique for Public Sector at Celonis and previously a high government at a significant monetary software program agency — the transfer towards actual course of enchancment has been a very long time coming. He remembers testifying proudly before Congress just a few years in the past about uncovering $10 billion in improper authorities funds at his earlier firm. Afterward, a senior authorities official pulled him apart and instructed he downplay the achievement.
The explanation, he was instructed: “The following query they are going to ask you is, ‘Why is that occuring?’” says Vaughn. “As we speak we are able to reply not solely why, however how we repair it.”
Throughout the U.S. and the globe, public businesses are tightening budgets. Want to deploy AI to shut the hole is colliding with a tough actuality: you possibly can’t automate what you do not perceive. Right here are three real-world examples of organizations utilizing PI and AI for higher outcomes.
Oklahoma: Actual-time AI spending evaluation boosts accountability
Inside simply 60 days of implementation, Celonis reviewed $29.4 billion price of buy order strains, figuring out $8.48 billion in statutory exempt purchases and flagging problematic transactions. The system now supplies real-time suggestions to consumers inside quarter-hour of purchases, permitting speedy course correction.
The system revealed businesses have been buying from a vendor at costs 45% decrease than the statewide contract, forcing renegotiation.
“Actual-time AI evaluation has elevated accountability by offering key insights into spending patterns and streamlining contract utilization,” Morrow explains.
Final 12 months, Oklahoma adopted Celonis’s Copilot characteristic, which makes use of conversational AI to let executives ask questions in plain language. Now, when the Governor or a cupboard member wonders a few contract, they get solutions in seconds, not weeks, Morrow says. Her group is increasing the know-how to different businesses. It’s additionally exploring how rising AI agent capabilities can additional automate compliance and spending evaluation.
In Texas, uncovering a startling hidden sample in younger offenders
At Evident Change, a social analysis non-profit, Erin Espinosa’s work is about good stewardship — not of taxpayer cash, however of younger lives.
Analyzing 400,000 information factors from juvenile justice and public well being techniques in Texas, the former probation officer-turned Ph.D. made a startling discovery: the psychological well being remedy that younger offenders acquired (or didn’t) was a stronger predictor of incarceration than the seriousness of the offense that introduced them into the system. Espinosa instructed courts, legislatures, Congress. No person believed it.
Pissed off, she partnered with Monica Chiarini Tremblay, a professor at William & Mary Faculty. Whereas conventional evaluation confirmed correlation, Celonis course of intelligence helped the pair present a transparent, quantitative causation: A fragmented psychological well being system was actively pushing children towards worse outcomes. Additional machine studying evaluation additionally demonstrated that doubling down on the similar interventions elevated probability of undesirable out-of-home placement for juvenile offenders.
Not too long ago accepted for educational publication, the real-world findings characterize each indictment and alternative. Espinosa and Tremblay are planning a bigger 2026 pilot implementation of PI-based evaluation, bringing collectively social companies, juvenile justice, psychological well being suppliers, and schooling officers.
“This is an ideal intersection of enterprise, social work, adolescent growth, and neighborhood monetary implications,” Espinosa says.
They’re now exploring how AI agent applied sciences may flag at-risk youth and set off coordinated responses before patterns grow to be entrenched.
A $1-trillion protection funds — that has by no means handed a clear audit
The U.S. Division of Protection faces monetary challenges on an exponentially bigger scale. As Appearing Secretary of the Military, Robert M. Speer employed a big-three accounting agency to map the service’s monetary processes. Three years later, the evaluation was out of date — processes had modified dramatically.
So, when Speer first noticed course of intelligence, he was actually enthusiastic about what it revealed. “I can see not solely the information,” he defined, “however the place it is coming from, the enterprise course of delivering it.”
Tom Steffens, former Deputy Chief Monetary Officer of Protection, agrees: “There’s clearly a lacking piece to the puzzle.” Each just lately joined Celonis’s Public Sector Advisory Board. They see potential for AI brokers to automate compliance monitoring throughout DoD’s complicated ecosystem.
The stakes are unimaginably enormous. The Division of Protection will obtain greater than a trillion {dollars} in funding in FY 2026. It’s additionally the solely federal cupboard company that is by no means handed a clear audit.
Past accounting, fast-changing geopolitics and trendy warfare calls for techniques as dynamic as present battle environments.
“We’re speaking about the skill to shift in actual time,” says Speer. “We all know that’s what occurs on the battlefield, however we want one thing on the again finish of these enabling processes and techniques to make sure that occurs accurately.”
The pair is working with protection leaders to present how course of intelligence can create the basis for transformation — enabling modeling and situation planning that may help battlefield choices with data-driven confidence reasonably than delayed, out of date information.
Efforts to modernize and optimize complicated authorities techniques and processes received a giant increase just lately. Working with companion Knox Programs, Celonis acquired FedRAMP authorization earlier this 12 months, the safety credential required for federal cloud companies.
“Knox powers the most safe and longest-running managed federal cloud,” notes CEO Irina Denisenko, supporting 15+ federal businesses. The authorization positions the know-how “as the spine of compliance for the subsequent technology of presidency SaaS.”
The place course of meets function
Early public sector adopters are proving what’s doable with course of intelligence — from figuring out billions in potential financial savings to revealing why kids enter the jail pipeline. The potential extends wherever public funds form public good: local weather response, schooling, infrastructure, emergency companies.
Advocates usually converse of “course of for progress” or “course of for empathy” — utilizing transparency to change minds and hearts, not simply insurance policies.
Says Chiarini Tremblay, who labored on the Texas juvenile offenders’ system: “We have now to perceive complicated techniques and make data-driven choices, however the objective is at all times bettering outcomes for individuals.”
It’s not only a U.S. motion. In the UK, for instance, College Hospitals Coventry and Warwickshire NHS Belief have deployed PI with dramatic impact. Director Andy Hardy used Celonis to analyze 244,000 outpatient instances, revealing huge variation in care supply.
By optimizing appointment reminders from 4 to 14 days before visits, the belief enabled earlier cancellations and noticed a further 1,800 sufferers weekly. The ready listing was decreased by 5,300 sufferers in eight weeks.
Concludes Hardy: “Information comprehensible to clinicians is as necessary as scalpels.”
Expertise continues to race forward. At Celosphere 2025, Celonis unveiled a number of latest choices and platform updates for private and non-private sector organizations together with the Orchestration Engine, which coordinates actions throughout workflows involving AI brokers, human duties, and legacy techniques.
All are constructed on the Celonis Course of Intelligence Graph, which creates a “residing digital twin” of a enterprise or public company’s processes. It’s system-agnostic, working throughout disconnected techniques typical to authorities operations — integrating decades-old mainframes and cutting-edge cloud functions concurrently.
Company heads and others observe, nevertheless, that success calls for greater than software program. For instance, when Oklahoma decreased its oversight workforce from 13 to 5, resistance emerged. Morrow’s workforce invested closely in coaching and alter administration. Course of intelligence reveals enchancment alternatives, however individuals implement options’ she explains.
Ongoing, long-term schooling and cultural change are wanted.
“Steady operational enchancment is a life-style,” says Celonis’s Vaughn. “You want to have a tradition that wishes to construct higher processes, higher techniques, extra environment friendly techniques.”
The instruments are prepared. The enterprise case is confirmed. What stays is the will to change — and the braveness to look clearly at the techniques meant to serve the public good.
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